Cancellation policy

Retention of Title
Ich behalte mir das Eigentum an der Ware bis zur vollständigen Bezahlung des Kaufpreises vor.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, has taken possession of:
– the goods (in the case of the delivery of one item or the uniform delivery of several items that you ordered as part of a single order), or
– the last goods (in the case of the separate delivery of several items that you ordered as part of a single order), or
– the last partial shipment or the last item (in the case of the delivery of one item or several items that you ordered as part of a single order in several partial shipments or pieces).

To exercise your right of withdrawal, you must inform us

Jochen Mönig
Krahkampweg 53
40221 Düsseldorf
Telefon: +49 1577 579579 1
E-Mail: mail [at] jochenmoenig.de

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of any additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent the goods back, whichever is the earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if such diminished value results from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)
An:

Jochen Mönig
Krahkampweg 53
40221 Düsseldorf
E-Mail: mail [at] jochenmoenig.de

I/We () hereby give notice that I/We () withdraw from my/our (*) contract of sale of the following goods:

……………………………………………………………………………………………………………
Ordered on:

……………………………………………………………………………………………………………
Received on:

……………………………………………………………………………………………………………
Name of consumer(s):

……………………………………………………………………………………………………………
Address of consumer(s):

……………………………………………………………………………………………………………
Signature of consumer(s) (only if this form is notified on paper):

……………………………………………………………………………………………………………
Date:

……………………………………………………………………………………………………………

(*) Delete as appropriate.

Download Model Withdrawal Form

End of the Withdrawal Policy

Please note: Contract language is german. This English version is provided for information purposes only and is intended to facilitate understanding. In the event of any discrepancies or differences in interpretation between the German and English versions, the German version shall prevail and shall be legally binding.